Center of Excellence Creation

Standardized processes. Greater efficiency. Stronger compliance.

Procurement excellence
through people,
process and technology.

Business problem

Non-standardized practices across functions

Broken processes and high rework

Non-compliance risks

Low internal customer service

Affected functions

Internal stakeholders

Procurement

Accounts Payable

Logistics

Legal

IT Operations

Our solution approach

A phased approach to establish and scale a high-performing Procurement COE.

1. Discovery
& align

  • Assess current state and maturity
  • Define COE vision, operating model and governance
  • Align with stakeholders

2. Proof
of value

  • Pilot key use cases and quick wins
  • Establish metrics and value tracking
  • Validate operating model and ways of working

3. Deploy
& scale

  • Implement processes, tools and governance
  • Roll out across functions and regions
  • Build capabilities and drive adoption

4. Continuous
improvement

  • Monitor performance and value delivery
  • Optimize processes and capabilities
  • Drive innovation and continuous improvement

Outcomes & value

$13.5M

savings on $800M spend

50%

reduction in S2P SLA

30%

increased productivity

Integrated COE with standardized practices

Improved visibility, compliance and collaboration

Faster, data-driven decision making while reducing rework, manual effort, and operational costs.

Key technologies / tools

SAP

Coupa

OpenText

DocuSign

ICERTIS